It’s that time of year again! So far the weather hasn’t been too bad (famous last words) but while the going is good, it’s wise to plan ahead for spells of less mild weather.
Information Services has prepared information on how to access your work PC from home (only needed if there are specific work related applications that you can only access on your staff computer at work). If you plan to do this, please make sure you prepare your PC and your home computer before the day you need to use it, as a wee bit of preparation is required up front. See our article: http://blogs.stir.ac.uk/isnews/?p=2556
Alternatively, to save energy, you may not have to leave your work PC switched on over the holiday period. Core services such as email and accessing files in network folders can be done without connecting to your work PC. See our article on ‘Working from home without having to leave your work PC switched on’ for more info.
There will be an Information Services Open User Forum, today Monday 25 November, at 3pm in the Atrium area outside the Library.
This is your chance to raise any Library / IT issues that you may have or ask us any questions.
There is an agenda for the meeting on our website: http://www.stir.ac.uk/is/staff/about/openuserforum/
Due to power outage in Stirling area on 20th November as of first thing on 21st November 200 of our IT services were unavailable. We are working hard to restore these and they are coming back on stream as this work progresses. We apologise for any inconvenience in the meantime.
Did you know, Succeed can notify you via email of events in Succeed such as a new item of content being added to a module that you are taking or that a new assignment, survey or test is available along with other events. A short document is available on how to set up email notifications:
Please note that notifications are for staff too! Certain events in the system are for staff (like an assignment being submitted). See the document for details.
Notifications can also be accessed on your smartphone via mStir – http://m.stir.ac.uk – and look for the My Succeed Notifications icon. You will need to login to mStir to see your notifications.
An app is also available for Succeed (called Blackboard Mobile Learn) and one of the features is that it also shows notifications in the usual way on Android and iOS phone. The app is free to download but a subscription costs £1.49 per annum or £3.99 for unlimited access.
There will be an Information Services Open User Forum on Monday 25 November 2013 at 3pm in the Atrium outside the Library.
All staff and students are encouraged to attend, in particular Library representatives in Academic Schools and Administrative Departments, and Students’ Union representatives.
Please send any items for the agenda to IS Office (firstname.lastname@example.org) before the meeting, and if possible, by noon on Friday 22 November.
There will be a further notice nearer the date with an agenda, previous minutes and any papers to be tabled at the meeting.
Agenda available here: http://www.stir.ac.uk/is/staff/about/openuserforum/
A new malware threat, first known to be causing trouble in September 2013, is CryptoLocker. It is known as “ransomware” because it prevents you from accessing your files unless you pay money to the authors of it. It does this by encrypting the files on all local and mapped network drives that your computer can access, including staff and student home folders, departmental shares, and removable media such as memory sticks and USB-connected drives. If there’s a drive letter for it (e.g. C: D: E: H: S: etc) then it is at risk. Affected files can only be unencrypted using a key that you are forced to pay for.
If your computer has been infected you will see the dialog below. If a pop up window like this should appear on your PC, you should IMMEDIATELY POWER OFF YOUR COMPUTER and seek help. The reason for this advice is that the message is displayed early in the encryption process. By stopping it as soon as possible you reduce the number of files that you might lose.
Further advice for users of personal devices (laptops, tablets, etc) is to ensure that you have backup copies of your files held on a device which is not permanently connected to your computer i.e. a memory stick or USB drive that you connect only for the purpose of backing up and then remove while you are actually using the computer for normal activities. In the case of network drives, Information Services back these up and files can probably be recovered if IS are notified soon enough that you are a victim of this type of attack.
To reduce the risk of being attacked in this way follow the standard advice from Information Services at all times: http://blogs.stir.ac.uk/isnews/?p=3144
More information about this specific threat can be found in the media at:
- You’re infected—if you want to see your data again, pay us $300 in Bitcoins
- Fiendish CryptoLocker ransomware: Whatever you do, don’t PAY
We have compiled a short list of Library and IT tips which will help you make sure that you can leave the university without losing any of your files; access to your email account; access to Refworks etc.
See the list here http://blogs.stir.ac.uk/isnews/?p=2963
Further to our earlier service message about the problems with the student print system, our staff now have a solution which hopefully addresses the issues.
The student print system is back online – please check the printer status page http://labstats.stir.ac.uk//lab.html to check current availability in each location. If any problems occur, please come over to the Library where we have stand by machines still in place.
The dissertation print suite in 1a11a is functioning again.
We apologise for the inconvenience caused by this downtime.
The University’s data communications service provider has given notice of maintenance works they will be performing between 2200 on Sunday 29 September and 0600 on Monday 30 September, which will impact on the availability and performance of our connection to the internet. The service is designed to be resilient to outages so there will be a short (2-3 minute) complete break in service at the start of the works, while the system reconfigures itself to cater for the loss of a circuit, and a further short complete break at the end of the works to return to normal operation. In between these short breaks Internet service speed may be reduced.
Systems and Network Services Manager
Over the summer, a new student print/copy system was installed on Stirling and Highland campuses.
The old pharos print stations and photocopiers have been replaced by the Lord of the Machines - it does everything! See our informative 1950s style information bulletin on printing and copying below.
To get the machine to print exactly what you want, you have to select the appropriate ‘queue’ to send your print job to. You do this on a lab PC by selecting File>Print from whichever application you are in (eg Internet Explorer, Word, Excel) and choose from the list:
- \\studentprint\twosided – this is the default printer on student lab PCs
Find out everything you need to know about the new system including costs, locations of machines, how to use them, dissertation and accessible printing, see our web page: http://www.stir.ac.uk/is/student/it/printcopy/
INFORMATIVE INFORMATIONAL BULLETINS (VIDEOS)
Watch our state information bulletin on printing here:
How to photocopy Charlie Chaplin style: