As part of ongoing work to improve the reliability and performance of the University’s external network connection, EaStMAN – the body which provides our connectivity to JANET and the wider Internet – will be carrying out an upgrade of their infrastructure located here in Stirling.
In order for us to take advantage of the improved connectivity, it will be necessary to move our external network connections over to the new equipment, which will cause a brief loss of service while the connections are being moved. It is expected that the actual period of disruption should last for no more than a couple of minutes, although the service should be considered “at-risk” for the whole period stated above, in case it becomes necessary to revert back to the existing infrastructure or replace any cabling.
EaStMAN have published their own alert for this work, which is available to view at http://reports.is.ed.ac.uk/alerts/index.cfm?fuseaction=view_alert&alert_id=1942
Following the successful completion of this work, a further outage will be scheduled during the summer vacation to reconfigure University of Stirling and EaStMAN equipment to effectively double our external bandwidth from 1Gbps to 2Gbps.
If you have any questions regarding this work, please contact the Information Centre.
Systems and Network Services
The card readers on the new staff print MFDs (printer/copiers) read the Mifare chip in the new Mifare student cards as well as staff Smart ID cards. Research Post Grads without a staff card or a student card that has a Mifare chip, can print or copy by logging on to the MFD with their user name or password.
If this is proving difficult these Research Post Graduates can exchange their old student card for a new student card with a Mifare chip in Cottrell 2Z (Student Administration). Old cards should be brought to 2z during the office hours posted on the web site at the following link: http://www.aro.stir.ac.uk/studentadmin.php .
All cards issued before September 2011 will not have a Mifare chip. Some part-time Research Post Grads will also have been issued cards without a Mifare card in September.
Information Services runs an annual Satisfaction Survey to find out what our staff and students think of our services. We take the results very seriously and aim to make improvements to services based on your feedback.
The survey covers most IS services from the books in the Library to the IT network and email. Some of the services included are: Library opening hours; Information Centre service; online resources; Library study space; Reading lists; Printing and Copying; Labs and theatres..and more.
The survey is available in Succeed – click this link then login with your network account if prompted. Or follow the link from the portal to Succeed and select IS Satisfaction Survey 2012 from the course list.
There are 3 prizes up for grabs: first prize is a new iPad (3) with 2 runner up prizes of an iPod Nano.