Top ten papers from our Research Repository in March

During March there were 38,292 downloads from our research repository, STORRE, covering 3,497 items.   The top ten items were:   Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks. By Ab. Wahab, Norailis. http://hdl.handle.net/1893/1297 Downloads: 466   Concepts of adversity, risk, vulnerability and resilience: A […]

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